Quick Enquiry


Coach and Seating?
On group tours, you are not allotted seat numbers as a seat rotation system is followed. Please note that smoking, consumption of alcoholic beverages and snacks is strictly prohibited on coaches / cars. Please keep the coach / cars clean to avoid discomfort to yourself and other tour participants.

Please take care not to leave behind any property in the coach / car while disembarking. We would not be responsible or liable in case of loss of such property under any circumstances.
Health
Please note that your health is entirely your risk and responsibility. Our tours are suitable for persons of reasonable fitness. They may not suit persons who are medically infirm or who have special needs or requirements whether due to age, medical conditions or otherwise. It shall be your duty to inform us in case you have any medical condition that may affect your ability to fully enjoy our tour arrangements or where the interests of other tour participants may be adversely affected by such condition.

We reserve the right (without obligation) to ask you to undergo medical tests and to provide written certification of your medical fitness before departure or at any time during the tour and if you fail to undergo such tests or fail to provide such certificates, we may decline to accept you or to continue you on the tour. Our actions in this regard may be guided not only by concerns for your health but also the convenience and health of the other tour participants. However, it is not our obligation to check your medical condition and if you suffer any injury or aggravation on the tour or if you are unable to enjoy / complete the whole or any part of the tour due to your medical conditions, we shall not be liable to compensate you nor to refund any amount to you nor to pay your medical expenses.

As earlier stated, being tour organizers, we will not be liable to you for any loss, injury or damage in respect of life, limb or property, sickness, delay, discomfort, anxiety, service denial, service deficiency, additional expenses incurred by you or for any direct, indirect, consequential loss and / or damage or any kind suffered by you howsoever caused arising out of any act, omission, default of any contractor / supplier or of any servant or agent employed by the contractor / supplier or of any third person who may be engaged or concerned in the provision of accommodation, transportation, entertainment, refreshment or any other service comprising the tour package. In view of this, please note that we shall have no liability in the following circumstances (amongst others):
  • Loss of / Delay of Baggage / Coach / Train.
  • Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and /or damage or any kind of theft howsoever caused.
  • Rudeness or unprofessional behavior of staff of hotel etc., quality of facilities given etc.
  • Any kind of service denial or deficiency by any contractor / supplier Further, please note that in any case, our liability arising from this contract shall not exceed the total amount paid for the tour holiday. Further, under no circumstances shall we have any liability in respect of any indirect, special or consequential losses whatsoever.

We shall not be responsible and / or liable for any damages caused to you due to reasons beyond the control of us (Force Majeure / Vis Majeure). Any overstay expenses due to delay or changes in bus / trains or cancellation of special bogie or other services due to sickness, weather conditions, war, threat of war, strikes, rebellions, disturbances, unrest, curfew or any other cause whatsoever, shall be borne entirely by you and we shall not be liable for the same.

You are required to be punctual and adhere to the time-lines of the tour and of the contractors / service providers...

You shall not behave in a manner which may cause distress or annoyance to other tour participants or to any other person or which may create the risk of danger or damage to property belonging to us or other tour participants or any other persons. You shall not carry any item or object, the possession of which is forbidden by any law, rules or regulations. Nor shall you violate any other law, rule or regulations. Should any tour participant misbehave or violate any law, rules or regulations, we shall have the right to discontinue his participation and exclude him from the tour at his risk, cost and expense. Should we suffer any damage or liability on account of a tour participant's misbehavior, we shall be free to separately charge and recover our losses and expenses from him.

No Refund for Unutilized Services It is clearly understood that there shall be no refund or compensation whatsoever for unutilized services. This general rule applies to all kinds of non-utilization or under-utilization of tour services, whether of the whole or part of the tour and whether as a matter of your choice, or caused by your fault or compelled by circumstances such as ill-health, weather, external factors etc. As a consequence of the above rule, please note that no refund will be admissible in the following circumstances (amongst others). There would be no refund if you fail to join the group at the commencement of the tour or join the group later or leave the group before culmination of the tour for any reasons whatsoever.

There will be no refund if you fail to or are unable to utilize any of the services on the tour like travel, hotels, sightseeing, rides, entrance fees etc due to any reason whatsoever such as late reporting, ill-health etc.

Please Carefully Check What the Tour Cost Includes and Excludes Please refer to the relevant section of the Price Grid for the tour cost. All services to be provided to you will be as per those specified / confirmed and paid for as per the Invoices. If you avail any service such as porterage, room service, laundry, excess baggage charge, a la carte meals, alcoholic beverages, soft drinks, paid toilets or anything that is not specifically shown as included in the Tour Cost, then the payment for the same will have to be cleared by you.

Minimum Participation Tours specified in the Group Tours are operated subject to a minimum participation of paying adult Participants. If the participation is less than the minimum prescribed ,we reserve the right to amend, amalgamate, alter, vary, or cancel a tour without incurring any liability to pay any compensation.
Communication
We will inform you about your booking confirmation by email and call or Message.

On behalf of the persons booked, I / We have read, understood and accepted the Terms and Conditions, , cost and Itinerary, We being duly authorized by the said persons do hereby agree and accept the same for self and on behalf of the said persons.

It is assumed that you have accepted all the terms and conditions and undertakings, when you register for a trip.
Documentation
Photo Identification
All guests are advised to carry the photo identification in the form of driving license, election ID card, PAN card and students must carry with them their school / college ID card. At certain sightseeing places, the Identification proof is mandatory required and company has no control over it. The identification documents must be produced by the guests as per the rules and regulations prescribed at different locations. Also, please ensure that on tour you carry the same photo ID submitted in the office. In case of documents being in maiden name, provide & carry those documents.
Itinerary changes / Changes in the Itinerary
Please note that the itinerary may have changed. The products and services displayed may have changed. The photos of meals / sightseeing are for reference and may differ from the actual meals / sights. Distance between places and temperatures are approximate and can change depending on travel, road conditions and climatic change.

Tentative Itinerary - Sightseeing days and closing of a particular sightseeing place are not in our hand, but we try our level best to cover all the sightseeing listed in the tour program. We reserve the right to alter, amend, change or modify the tour package and itineraries before or during the tour. We will make reasonable efforts to notify you promptly of such changes / events sufficiently in advance during booking or prior to departure of the tour. If such changes / events incur during the tour, our tour manager or local representative will inform you of the changes on the spot and we solicit your full co - operation in accepting such circumstantial changes. Therefore, no grievance regarding any itinerary / service change which we are constrained to make, will be entertained from the tour participants during or after the tour.

Such changes may be necessitated due to factors beyond our control such as Force Majeure events, strikes, fairs, festivals, sport events, weather conditions, traffic problems, overbooking of hotels / trains cancellation / re-routing of flights or railway, closure of / restricted entry at a place of sightseeing. Generally, we try to avoid dates when big Fairs, Exhibitions and other events are held in certain cities as hotels are fully booked several years ahead. If you have to travel on such dates, you may have to stay in alternate hotels or hotels in other cities.

Change in itinerary may also be required or necessitated on account of actions, inactions, defaults or condition of tour participants. We will make reasonable efforts to keep the overall package of services unchanged. However, we shall not be liable to refund any amount or pay any compensation on account of any change in itinerary.
Cancellation
Cancellation / Amendment by Us:
We reserve our right to amend or cancel a tour booked by you, without assigning any reason. Such amendment or cancellation may be due to circumstances beyond our control. In such cases, we will offer you alternative tour dates /tours or you would have the option of traveling as individual travelers, not as part of the original tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you within a period of thirty days from the date of amendment or cancellation. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expense incurred by you. Alternatively, the guest can take any other Tour option suggested by the Travel Advisor or can utilize the tour amount paid for any of the company's future tour.

Cancellation of Booking by You:
If you wish to cancel your booking, you must notify us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your email, since we can act only on receipt The following cancellation charges shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on onto cancellation. You understand that these damages are called liquidated damages illegal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages.

Cancellation Charges :
Cancellation Charges Days Prior to Tour Departure
25% of Tour Cost Booking Date - 30 days Prior to Departure
50 % of Tour Cost 29 to 15 days Prior to Departure
100 % of Tour Cost Less than 14 days or No show

Please note that cancellation charges are calculated of the total amount payable and not of advance amount. It is a clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, non-availability of travel documents etc. As per the booking conditions, we are constrained to levy the aforesaid Cancellation Charges If you wish to cancel your tour. However, in the following cases you shall be deemed to have cancelled the tour even if no cancellation notice is issued by you :
  • If you fail to pay the tour costs in time or if you commit any other default in relation to your booking, we may treat such failure or default as cancellation of the booking by you. In such case, the cancellation charges shall be computed with reference to the date on which we issue you a notice of cancellation,
  • If on your failure of payment or other default, no notice of cancellation is issued by us but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the highest cancellation charge.
Refund
No refund will be payable
  1. For any missed/unused services of the tour including the meals due to whatsoever reason.
  2. Where full deposit is required to be paid in advance to the concerned authorities to enable the Company to confirm the reservation
  3. If services of the tour are modified, varied, amended, cancelled or not utilized.
  4. If any guest decides and / or is required to cancel the tour due to any changes made in the rules by the concerned Government.
  5. Where airfares are contracted in bulk for I-Fly departures.
  6. If the tour is indefinitely postponed due to a natural calamity, riots, political calamities or any other unforeseen calamities.
  7. Refund is not applicable for sectors on tours wherein air tickets are non refundable and date change is not allowed.
The Company reserves the right to:
  1. Take the booking for the group tour and individual tour.
  2. Cancel bookings even after the acceptance of the payment without assigning any reason. In this case the company shall refund the money to the guest.
  3. Dismiss any guest from the tour for misbehavior especially if it affects the group and Physical or verbal assault to the Tour Manager.
  4. Withdraw discounts at any point of time.
  5. Change the routing of Air Travel.
  6. Change hotel and/tour programme due to unavoidable circumstances.
Accommodation
Check-in and Check-out time
Guest have to abide by the check-in and check-out time of the respective hotels. For Indian tours, generally the check-in time is 12 noon and check-out time is 10AM. For World tours, generally the check-in time is 3PM and check-out time is at 12 noon. If guest wants any change therein, like early check-in or late check-out, he/she will have to manage the same on his/her own with hotel authorities on payment of additional charges, if any. Any loss to hotel property knowingly or unknowingly will have to be borne by guest. Company shouldn't be held responsible.

Room Sharing
Single person joining the tour may be given a sharing partner/s in twin or triple sharing basis & this is subject to availability of the room partner of the same gender. However, any misunderstandings or incidences like missing items or difference of opinion between each other will have to be settled between room partners themselves. The company is not responsible for any loss or mishap. If, for any reason, concerned partner cancels or alters the booking of the tour, then the other guest / partner has to bear entire room charges. No adjustments shall be made from the money contributed by guest / partner who has cancelled the tour. Shared rooms have 'No Smoking' policy. Cleanliness of the room and especially the bathrooms is to be maintained under any circumstances. Any Religious thing one does shouldn't be a botheration or force to other. Safety of money and valuables is own responsibility even one has to take care oneself and other person should not be forced to help or assist.
Tour Manager
Tour Leaders/assistants/escorts are assisting to the guest/s throughout the tour; they are not responsible for guest/s baggage or any kind of personal belongings. The guest/s themselves should carry their baggage. The instructions and information of the tour, are to be followed in the group tours and tour leaders is not responsible for any instructions overruled by the guest/s and its consequences.
Participation on tour Behavior & Punctuality
As you are traveling with a group on Traveller Birds vacations, all participants are expected to conduct themselves in a manner that is not disruptive to the group and in a manner that is appropriate for group travel.

For the benefit of everyone on the vacation, Traveller Birds reserves the right to accept or reject the booking of any vacation participant and to remove any vacation participant from participating in or being a part of one or more itineraries where his or her conduct is deemed inappropriate & incompatible with the interest of the other travellers. Traveller Birds is not responsible for any losses, including missed sightseeing or having to make alternate travel arrangements, if you fail to meet the representatives of Traveller Birds at assigned timings and places/pick up points while on tour. Traveller Birds will not refund nor cover any cost or expenses incurred for termination of vacation arrangements due to unacceptable behavior or inability to maintain punctuality. The decision of behavior being acceptable or unacceptable rests solely with Traveller Birds.
Carefully Note
For part tour: Tour Manager will not accompany you at the time of arrival or departure as per the itinerary

For Joining & Leaving guests: Air tickets & Train fares is not included in the tour cost.

Valuables: Traveller Birds advises guest/s not to carry valuable on tour. If valuable items are carried please not to keep them in your suitcase. In case of any loss suffered by the guest/s Traveller Birds is not liable or responsible for the same.

Shopping: Shopping is a major activity of any tour and an experience in itself. All guest/s are hereby made aware that Traveller Birds neither recommends nor promote any specific shop or vendor for shopping purpose. We understand that the guest/s are wise enough to decide themselves what to buy and where to buy. It is a sole discretion of the Guest. Hence, Traveller Birds does not take any responsibility or liability in case of any cheating or misguiding by the shop owner.

External guest(s) not allowed: External guest/s cannot be invited on tour by any guest and they are not allowed to use any of the services of the tour.
Paid Toilets: At some places/destinations/country, there are paid toilets halts, which guest/s have to take care on their own.

Privacy of Information: Any Information furnished by the guest/s to the tour escort / leader/ Manager / Assistant and/or Traveller Birds, is subject to disclosure thereof as required by law or by an order of court or the rules, regulations and enquiry by any government / statutory authority. The Company shall not disclose any data of its own under any circumstances to any guest/s including any kind of clarification on itinerary, tour costs, cancellation charges etc.

Reference Call: The Company reserves the right to refer a guest, on request, to prospective guest for the promotion of Traveller Birds business. The company is also authorized to send transactional as well as promotional sms/e-mail/phone calls.

Photographs and videos: You agree to let us photograph the tour . You agree to let us publish such photographs through all media including print media, websites, letters, emails etc. You also agree to let us track usage statistics. You agree and accept that all such photograph and statistics are our absolute property and we have the unrestricted right to use them for any legitimate purposes including advertisement and commercial purposes. Further, you agree that if you share with us any photographs taken by you during the tour, we would be free to publish such photographs through all media including print media, websites, letters, emails etc.

Safety
Please be aware that during your participation in vacations operated by Traveller Birds, certain risks and dangers may arise beyond our control, including but not limited to: the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of transportation; forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. Traveller Birds will not have liability regarding provision of medical care or the adequacy of any care that may be rendered.

While Traveller Birds will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a vacation and/or optional excursions you agree that you will hold Traveller Birds harmless regarding any provision of medical care or the adequacy of any care rendered. Traveller Birds is not responsible for such risks and dangers that may arise beyond our control. Payment of your deposit indicates you accept these risks and dangers and agree to hold Traveller Birds harmless for such.
Modification of terms
Traveller Birds reserves the right to change the terms, conditions and notices under which the Services are offered through the Website, including but not limited to the charges for the Services provided through the Website. The User shall be responsible for regularly reviewing these terms and conditions.
Guest Reviews
Read on to find out why our clients love us!
  • Dear Traveller Birds team, thanks for everything. Pappa told me yesterday that he was really
    happy with all the services and apologies for troubling you sooo much, while planning this trip...Be ready for more troubling in future becase going forward we will contact you only...
    Thanks once again...
    - Ms. Preeti Mayekar
  • I wanted to say thank you for the assistance you give me us in the trip. I can say that i am greatly satisfied with the trip from your company. You give from your office took great effort in helping us for smooth function of the trip.
    - Ms. Sujata Chandsive
  • Dear team, The overall tour was well organized and planned. Thank you so much for such a memorable experience which will never ever forget through out our life. We appreciate your efforts taken for giving us wonderful memories. In future we would like go with Traveller Birds Lots of Thankssssss...
    - Mr. Sidhesh Vartak
  • The trip was really wonderful enjoyed the fullest. All arrangement & planning was amazing. Journey was memorable, will love to had journey again soon. Thank you!!!
    - Mr. Sidhesh Vartak